dg666's Privacy Policy — Your Information Is Our Responsibility

1 Introduction

dg666 ("we", "our", or "platform") operates a trusted online casino and betting service for users in Bangladesh. This privacy policy explains how we collect, process, store, and protect your personal information when you use our website, mobile version, and related services.

By registering on our platform, logging in, or using any of our services, you confirm that you have read and agreed to the terms of this privacy policy. We recommend that you read this policy carefully. Contact us if you have any questions.

Only individuals aged 21 or older may open an account and use services on dg666. We do not knowingly collect information from minors.

2 Types of Information Collected

dg666 collects your information in several ways. This information is used to ensure the quality of our services, keep your account secure, and comply with applicable laws.

2.1 Information Provided at Registration

• Full name and date of birth (for age verification)
• Email address
• Mobile number (linked to bKash, Nagad, or Rocket)
• Login username and password (stored in encrypted form)
• Payment details — bKash, Nagad, Rocket, or bank account information (partially masked)

2.2 Information Collected Automatically While Using the Service

• IP address and geographic location data
• Browser type, operating system, and device model
• Date, time, and duration of sessions on the website
• Which pages you visited and which games you played
• Referral source (which link brought you to our site)

2.3 Identity Verification Documents (KYC)

• National ID (NID) or passport copy
• Bank statement or mobile banking transaction proof
• Selfie or video verification (where applicable)

KYC documents are collected solely to prevent fraud and comply with anti-money laundering (AML) regulations. These documents are stored with a high level of security.

3 Purposes of Data Use

dg666 uses your information only for the purposes listed below. We never sell your information to third parties.

• Account Management and Verification: Confirming your registration and providing proper access to your account.
• Payment Processing: Completing deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer. Minimum deposit is ৳100 and minimum withdrawal is ৳500.
• Customer Support: Providing assistance through 24/7 live chat and email.
• Security and Fraud Prevention: Detecting unusual activity and keeping your account secure.
• Legal Compliance: Meeting AML, KYC, and other applicable legal requirements.
• Service Improvement: Enhancing platform performance, gaming experience, and user convenience.
• Promotional Communications: Sending bonus offers and updates if you have given consent — you can unsubscribe at any time.
• Responsible Gaming: Monitoring play patterns and providing support where needed.

4 Cookie Usage Policy

The dg666 website uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

4.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions and ensure security. The platform cannot function properly without these.
• Functional Cookies: Used to remember your preferences, such as language settings.
• Analytics Cookies: Used to understand site usage patterns — which pages are visited most, where issues occur, and so on.
• Security Cookies: Used to prevent fraud and cyber attacks.

4.2 Cookie Controls

You can disable cookies by changing your browser settings. Keep in mind that disabling essential cookies may cause some parts of the platform to stop working properly.

5 Circumstances for Disclosing Information

dg666 does not sell or share your personal information with third parties for advertising purposes. We may share information in the following limited circumstances:

• Payment Service Providers: bKash, Nagad, Rocket, and banks receive the information needed to complete transactions. These institutions have their own privacy policies.
• Technology and Security Partners: Trusted service providers for platform operation and cybersecurity may access limited information only to carry out necessary tasks.
• Legal Authorities: Information may be provided in response to a court order, legal process, or a lawful request from a government authority.
• Fraud Prevention: Information may be supplied to relevant authorities in investigations involving serious fraud or criminal activity.
• With Your Consent: Your information will not be shared for any other reason without your explicit consent.

We ensure that all third parties comply with our privacy standards. Use of information beyond what is agreed in the contract is prohibited on their part.

6 Security Technologies and Practices

dg666 applies industry-standard modern technologies and practices to protect your information. Our security framework is as follows:

• SSL/TLS Encryption: All communication between your browser and our servers is encrypted. You can confirm this by looking for the padlock icon in your browser's address bar.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Payment Data Masking: Full card or mobile banking numbers are never stored.
• Two-Factor Authentication (2FA): An option to add an extra layer of protection to your account.
• Regular Security Audits: Our expert team regularly checks our systems for vulnerabilities.
• Access Controls: Only authorized staff can access specific data, and all access is logged.
• Firewall and Intrusion Detection: Unusual traffic and attack attempts are blocked automatically.

While we strive to maintain the highest level of security, no system is 100% secure. If you notice any suspicious activity, notify us immediately at [email protected].

7 How Long We Keep Your Data

dg666 does not retain your information beyond the time it is needed. The retention guidelines are as follows:

• Account Information: Retained while your account is active. Certain information may need to be kept after account closure to meet legal requirements.
• Transaction Records: Retained for a defined period in line with financial regulatory requirements.
• KYC Documents: Kept for a specific period as required by applicable law.
• Log Data (Log Files): Retained for a limited time for security and analytics purposes.
• Communication Records: Support history and complaint records are kept for a defined period.

Once the retention period has passed, we securely delete or permanently anonymize your data so that you can no longer be identified.

8 Your Rights Regarding Your Data

dg666 believes you should have full control over your own information. You have the following rights:

• Right to Access: You can request to know and receive a copy of what information we hold about you.
• Right to Rectification: You can request correction of any inaccurate or outdated information.
• Right to Erasure: In certain circumstances you can request that your information be deleted — however, some data may need to be retained due to legal obligations.
• Right to Object to Processing: You can object to your information being processed for specific purposes.
• Withdrawal from Marketing: You can unsubscribe at any time to stop receiving promotional messages.
• Filing a Complaint: If you are not satisfied with how we use your information, you can raise a complaint at [email protected].

To exercise any of the above rights, email [email protected]. We will respond to your request within a reasonable time. Identity verification may be required.

9 Policy Regarding Those Under 21

dg666 strictly enforces a 21+ age policy. Our services are intended only for individuals aged 21 or older.

• We do not knowingly collect information from anyone under the age of 21.
• Age is verified at registration and confirmed through the KYC process where necessary.
• If we learn that a minor has created an account, that account will be closed immediately and any information collected will be deleted.
• If a parent or guardian believes their child has opened an account, please notify us immediately at [email protected].

10 Process for Updating the Privacy Policy

dg666 reserves the right to update this privacy policy when necessary. In the event of changes:

• You will be notified in advance via your registered email for any significant changes.
• The "Last Updated" date at the top of this page will be revised.
• Continued use of the platform after a policy change will be considered acceptance of the new terms.
• If you do not agree to the changes, you may request that your account be closed.

You are advised to visit this page regularly to stay informed about the latest version of the policy.